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Employee Directory

Meet our staff! Browse below for contact information, photos, and employee biographies.

Marketing Staff

 
Phalesha Kyes
Communications Director

Phalesha has been around the insurance industry since 8thgrade when her father began working for his first insurance company. Insurance seemed so fascinating that she joined the family business at the age of 16. As her high school graduation gift, her father bought her the State of Michigan Insurance Books so she could officially become licensed and replace her current position as Receptionist/Janitor. Her new job quickly turned into a career as she was surrounded by agents who had been in the business for many years and did everything they could to help her excel.

She absolutely loves the independent side of insurance, as it allows her to help a wide array of people protect the assets they hold dear. It also allows every day to present something completely different. As much fun and excitement as the office bring, she does enjoy other activities, including dancing, big town events, physical fitness, and spending time with her family.

 

Located at Grand Rapids Office

Contact Phalesha

Email: 
pkyes@allins.com

Office: (616) 897-1515 x 103

Fax: 
(616) 897-1414

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Heidi Leonard
Marketing & Communications Coordinator

Heidi is new to the insurance industry and started at Alliance in January 2017. She is the Marketing and Communications Coordinator here. Heidi has her Associate of Arts at Grand Rapids Community College and is slowly working towards a Bachelor’s degree in Special Education from Grand Valley State University!

She enjoys running, reading, and spending time with her family and friends. She is also a youth group leader at Mount Hope Church in Portland. Heidi loves going to Costa Rica every January for a mission trip where she meets lots of new people and experiences the different culture. She is recently married and just purchased her first home! 

She’s very excited to be working with Alliance! Heidi enjoys meeting new people and the many opportunities she gets to help them. 

 

Located at Lowell Office

Contact Heidi

Email: 
hleonard@allins.com

Office: (616) 897-1515 x 111

Fax: 
(616) 897-1414

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Health and Life Insurance

Christine Dionne (Chris)

Health and Life Specialist

Christine (Chris) is from Rockford and has lived there for the last 14 years. She’s been in the health insurance industry for over 18 years. She has maintained her Life and Health license since 2008.  She is a member of the Elite Circle of Champions for Healthcare.gov for 2017, a member of the Circle of Champions for Healthcare.gov for 2016, and a member of BNI. Chris has been a part of our Alliance team since March, 2018.

Chris graduated from Northview High School in 1993 and continued to study Business Administration at Davenport University. She enjoys volunteering with Rockford Public Schools, helping elementary kids with their reading skills. Chris loves traveling and is working to fill her passport! Some of her hobbies include walking, reading, boating, camping, scrapbooking and photography. She is also a proud owner of Green Bay Packers stock!

Chris has a large, loving family. Her wonderful fiancé’s name is Ron. Together, they have two sons, Mason and Colton, and three daughters, Charlie, Allison and Nicole. Charlie and her husband, Rob, have blessed Chris and Ron with two lovely granddaughters, Sparrow and Sage.

Located at our Grand Rapids or Lowell Office (please schedule an appointment)
 

Contact Chris

Email: cdionne@allins.com

Office: (616) 897-1515 

Cell: (616) 295-2314

Fax: 
(616) 897-1414

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Commercial Insurance   
   
Shad Breimayer
Licensed Agent (Commercial Insurance) 

Shad has been with Alliance since 2010 and brings over ten years of insurance industry experience to our company. He is a part of the Alliance's commercial insurance team, but he is also licensed for property and casualty insurance, life insurance, and health insurance.

Shad is a native of Belding, Michigan and a graduate of Central Michigan University. He is involved in his local community as the vice president of the Belding Athletic Booster Club and through coaching little league basketball. He stays active through playing golf and running and also enjoys spending time with his wife and three children.

 

Located at Lowell Office

 Contact Shad

Email: 
shad@allins.com

Office: (616) 897-1515 x 104

Fax: 
(616) 897-1414

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Sandy Liu
Licensed Agent (Commercial Insurance)

Sandy joined our commercial insurance team in August 2016. She brings with her over 30 years of experience in the insurance industry including commercial insurance and bond underwriter, marketing rep and agent. She received a degree in accounting from Jackson Community College and a bachelor of science from Eastern Michigan University.

Sandy is a Michigan native. She has been an active member of the Lowell community since purchasing her first home here in 1990. She enjoys staying involved in the community as a member of Lowell United Methodist Church, volunteering at Flat River Outreach Ministries, part of the committee that organizes the Lowell Area CROP walk and helping with the Lowell High School Musicals.

Sandy and her husband, Gary, have 5 children and have hosted 5 foreign exchange students, many of whom they still remain close with. In her spare time, Sandy enjoys spending time with her family, gardening, sewing and going on mission trips.

 

Located at Lowell Office

Contact Sandy

Email: 
sandy@allins.com

Office: (616) 897-1515 x 112

Fax: 
(616) 897-1414

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 Mark Roggow CIC, CAWC

Commercial Lines Director

Mark is originally from Hemlock, MI, just west of Saginaw. He lived and worked in Atlanta, GA from 2008 to 2013, and then relocated back to Grand Rapids. He’s been in the insurance industry for 43 years now. He first started in 1974 at the family agency in Hemlock, MI. Mark is a Certified Insurance Counselor (CIC) and a Certified Authority in WC (CAWC). Mark started here at Alliance in October 2017.

Mark is a High School graduate of St. John’s Military Academy in Delafield, WI. He continued his education at Alma College. Mark is married to his lovely wife, Sandi, and has one son and one daughter. They also currently have 4 grandchildren! In his free time, Mark enjoys golfing and college football. He is also fond of travelling, and has been to 44 of 50 states! 

 

Located at Grand Rapids Office 

Contact Mark

Email: 
mroggow@allins.com

Office: (616) 897-1515 x 116

Fax: 
(616) 897-1414

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   Brady Foster

Commercial Lines and Personal Lines Agent

Brady is originally from Lowell and graduated from Lowell many years ago. His family called the Alto area home for over 10 years. Although he hasn’t been far from Lowell, his business travels have been primarily in the Caledonia area. He’s excited to spend more time in the town of Lowell! Prior to the insurance industry, Brady spent many years in professional sales. He actually owned his own insurance agency for 2 years prior to joining the Alliance team. He started at Alliance in June 2018 and is loving it! Brady has his bachelors and master’s degrees from Grand Valley State University.

Brady is an active board member for the Caledonia Chamber of Commerce and is currently the Vice President of the Caledonia Kiwanis club. He has participated in many community committees; Caledonia Expo, Caledonia Harvest Festival, Christmas in Caledonia and Scholarship raising golf outings. In his spare time he enjoys fishing, golfing, boating, camping and chasing his kids around to all their various events and activities. Brady is married and has three wonderful children; ages 8, 6, 4.

 

Located at Lowell Office 

Contact Brady

Email: 
bfoster@allins.com

Office: (616) 897-1515 x 115

Fax: 
(616) 897-1414

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Personal Insurance

Sean Pullen
Grand Rapids Office Manager, Personal Lines Agent

Sean is a licensed insurance agent for Alliance and has been part of the team since 2009. He is a graduate of Lowell High School as well as Grand Valley State University. He is married and has 2 children who keep him very busy.

He enjoys watching and playing sports as well as getting outside with his kids as much as possible. He was introduced to insurance through an internship with an insurance agency through the loss control department.

“As an insurance professional, I am dedicated to making sure you’re properly insured, finding you great rates, as well as providing excellent service!”

 

Located at Grand Rapids Office

Contact Sean

Email: spullen@allins.com

Office: (616) 897-1515 x 101

Fax: 
(616) 897-1414

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Scott Pullen
Lowell Office Manager, Personal Lines Agent

Scott is a Lowell resident, born and raised. He grew up with Ryan Kyes, the owner of Alliance, and worked with him for several years in the insurance industry before making the switch to Alliance in 2010. As a licensed agent, Scott brings ten years of industry experience to our company, coupled with his Associate’s Degree in Business.

Scott is married with two children, and in his free time enjoys basketball, camping, and spending time with his family.

 

Located at Lowell Office

 Contact Scott

Email: 
scott@allins.com

Office: (616) 897-1515 x 109

Fax: 
(616) 897-1414

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 Elizabeth Huey-Chambers (Beth)

Licensed Agent (Personal Lines)

Beth is new to the Alliance team as of summer 2017, but not new to the insurance industry. She is originally from Belding but has now moved to Lowell. Beth graduated high school from Belding in 2007.

In her free time, Beth loves to read, cook, and have bonfires. She also enjoys going to the beach and spending time with her family and friends. Beth is happily married and has two children. She's excited to be working with Alliance and is looking forward to helping our clients. 

 

Located at Lowell Office

 Contact Beth

Email: beth@allins.com

Office: (616) 897-1515 x 102

Fax: (616) 897-1414

 

 

 

Kerstin Froman-O’Neal

Licensed Agent (Personal Lines)

Kerstin is from Belmont but recently bought her first home in Grattan (just outside of Belding) and is very excited about it! She comes from a healthcare background with a Bachelors from Ferris in Health Administration. Kerstin made the switch to insurance in March of 2017. She is a licensed agent in 43 states but switched from a call center, where she was helping in many different states, to our agency that works with only insurance within the state of Michigan. Kerstin started with us here at alliance in September 2017. She is very happy to be here working with us!

She has her Associates in Liberal Arts from GRCC and a Bachelor’s degree in Health Administration from Ferris State University. In her free time, Kerstin loves camping, gardening, and hanging out with her nieces, nephews, and family. She is not married but has been in a loving relationship with a wonderful man for over 6 years and they have a beautiful, high energy, loving 2-year-old German Shepard Boxer mix.

 

Located at Lowell Office


 Contact Kerstin

Email: kerstin@allins.com

Office: (616) 897-1515 x 113

Fax: (616) 897-1414



Tessa Misner
Licensed Agent (Personal Lines)

Tessa has been in the insurance industry since 2001.  She started out at the corporate level at a call center, continued her insurance experience on the underwriting side of the industry, and transitioned to the direct agency side in 2010. She enjoys her direct contact with clients. Her knowledge, experience and customer service skills continue to serve our local agency well.  

Tessa enjoys discovering and meeting her clients’ needs and appreciates the opportunity to provide the coverage that is so essential to the stability and peace of mind of families during times of loss. Her love for our community shows up on Friday nights at a good football game or volunteering at a local outreach ministry.  She is married with four wonderful children and loves to share quality time going hunting with her family.

 

Located at Lowell Office

Contact Tessa

Email: tmisner@allins.com

Office: (616) 897-1515 x 107

Fax: 
(616) 897-1414

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Kelli French
Licensed Agent (Personal Lines)

Kelli is from Belding and still lives there today. She has a Bachelor’s Degree from Davenport University in Business Management and Finance. Kelli started working at Alliance in September of 2017 but she has been in the Insurance Industry for 3 years so she is at home here.

In Kelli’s free time, she enjoys spending time with her family. She is married and has one child, Steven, who is 9 months old! She also likes to spend her Saturdays in the Fall, watching college football. Kelli cheers for the Notre Dame Fighting Irish.

 

Located at Lowell Office

Contact Kelli

Email: kfrench@allins.com

Office: (616) 897-1515 x 108

Fax: 
(616) 897-1414

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Angela Kovich
Licensed Agent (Personal Lines)

Angela is originally from Comstock Park but has lived in Lowell for 10 years now. She started working at Alliance in April of 2017 but worked in the insurance industry for 9 months prior to starting here. Angie attended Davenport University. She loves going to concerts and camping on the weekends. She’s been married for 11 years and she has 2 lovely daughters.

 

Located at Lowell Office

Contact Angie

Email: 
akovich@allins.com

Office: (616) 897-1515 x 105

Fax: 
(616) 897-1414

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Jamie Helton
Licensed Agent (Personal Lines)

Jamie joined Alliance in April 2016 and had previously worked in the insurance industry. Jamie grew up in the St. John’s area and has lived most of her adult life in Ionia. She attended both GRCC and Montcalm Community College.

Jamie previously worked in the healthcare field in a variety of areas. She worked as a nurse technician, specializing in brain/spinal injuries and Huntington’s disease, spent four years in behavioral health, and also spent time in the physical and occupational therapy department helping to rehabilitate patients after injury and illness.

Jamie loves to volunteer with animal shelters and has two rescue dogs of her own. She also tries to give back to the community by participating in fundraising and walks to support Huntington’s disease and juvenile diabetes. In her free time, she enjoys going to music festivals, dancing, and spending time with friends. Her hobbies also include DIY projects, baking, and quilting. She has a son and daughter and is excited to have welcomed her first grandchild in December.

 

Located at Lowell Office

Contact Jamie

Email: 
jhelton@allins.com

Office: (616) 897-1515 x 110

Fax: 
(616) 897-1414

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Amy Thompson

Licensed Agent (Personal Lines)

Amy has been a part of the Alliance team since March 2016. She is a Michigan native, growing up in Belding and now lives in Lowell. Amy has her associates in science from MCC. She is excited to have bought her first home with her husband (and high school sweetheart), and she loves living so close to work, church, and her community. 

Activities that Amy loves include gardening, cooking, reading, and working with essential oils, which she sells as a hobby. Amy is also excited to have welcomed her first child into the world in March 2017. 

 

Located at Lowell Office

Contact Amy

Email: athompson@allins.com

Office: (616) 897-1515 x 106

Fax: (616) 897-1414

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George Graham

Licensed Agent (Personal Lines)

George is from Lowell, MI, and is currently living here. He has been in the insurance industry for 4 years now but has just started with us at Alliance in November of 2017. George is very involved with the community and volunteers to help with the events at his children’s schools as often as he can. In his spare time, George enjoys playing basketball. He is also a sword collector! George has a wife, Shannan, and three lovely children, Brayden, Liam, and Madilyn. George is very excited to be here at Alliance and to be working with the community he grew up in!

 

Located at Lowell Office

Contact George

Email: ggraham@allins.com 

Office: (616) 897-1515 x 118

Fax: (616) 897-1414

 

 Christian Stevens

Licensed Agent (Personal Lines)

Christian was born and raised in Belding, MI. He has purchased a home and still lives there today. Christian has his Bachelors of Science degree from Kuyper College. He started with us, here at Alliance, in September 2017. He’s new to the industry but is very excited to be working here!  In his spare time, he enjoys volunteering at his church and has done so for the past 7 years, working mainly with the youth group. Some of Christian’s hobbies include spending time with friends and playing football and basketball. He also loves to snowboard and wakeboard. The best part of Christian’s day is when he gets to spend time with his nieces and nephews! 

 

Located at Grand Rapids Office

Contact Christian

Email: cstevens@allins.com

Office: (616) 897-1515 x 117

Fax: (616) 897-1414

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